Skip to main content
TrustRadius
Fiserv Director

Fiserv Director

Overview

What is Fiserv Director?

Director from Fiserv is offered by the vendor as a fully customizable suite of solutions that work separately and together to meet any specific ECM needs. No matter what type of document a business needs to use, from ID cards…

Read more
Recent Reviews
Read all reviews
Return to navigation

Pricing

View all pricing
Fiserv Director

Fiserv Director

N/A
Unavailable

What is Fiserv Director?

Director from Fiserv is offered by the vendor as a fully customizable suite of solutions that work separately and together to meet any specific ECM needs. No matter what type of document a business needs to use, from ID cards to legacy reports, these solutions can help scan, import, store, modify…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

SharePoint

SharePoint

$5
Per User Per Month
What is SharePoint?

Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.

Laserfiche

Laserfiche

$540
per year per user
What is Laserfiche?

Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client…

Return to navigation

Product Details

What is Fiserv Director?

Fiserv Director Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(1)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
June 01, 2021

Integrates well with core banking system

Verified User
Technician in Information Technology
Financial Services Company, 51-200 employees
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use Fiserv Director as an electronic document management system which allows for document storage and retrieval. This allows us to easily retrieve documents for business use, when being audited, and makes it easier to adhere to records retention policies. We also use the workflow module in Director to capture, track, edit, approve, and store electronic documents. All areas in our organization use Director.



Pros and Cons
  • Records retention
  • Electronic document workflow
  • Easily importing of electronic documents
  • More refined configuration of when to purge documents (ex. would like to see the ability to more dynamically purge documents such as the ability to purge documents x number of years after a loan has been paid in full).
  • Include functionality that is native to the application without having to pay for additional modules (ex. ability to configure automatic importing of PDFs without using an index file requires a separate PDF Data Input Filter module).
  • Would like to see the ability to automatically populate the Institution number in Director Unity Client.
  • Would like to have seen Fiserv move off Internet Explorer faster than it has. Workflows will only appear as an option in Web Director if used in Internet Explorer.
Likelihood to Recommend
Great for financial institutions. Integrates well with the Fiserv Premier suite. Easily imports bank reports that are generated from the Fiserv Core banking system. Would like to see more dynamic of purging documents automatically. Would like to see more functionality that is native to the Fiserv Premier application rather than having to purchase additional modules to expand its functionality.
Fiserv Director Feature Ratings
Enterprise Content Management (12)
70.83333333333333%
7.1
Content capture & imaging
80%
8.0
File sync, storage & archiving
80%
8.0
Document management
70%
7.0
Records management
60%
6.0
Content search & retrieval
70%
7.0
Enterprise content collaboration
70%
7.0
Content publishing & creation
60%
6.0
Security, risk management & information governance
80%
8.0
Contract lifecycle management
70%
7.0
Automated workflows
70%
7.0
Artificial intelligence
70%
7.0
Integration
70%
7.0
Return on Investment
  • Increased efficiency for records retention adherence.
  • Allows staff to easily and quickly retrieve electronic documents.
  • Effectively electronically route documents that require tracking, approval, and storage using workflows.
Alternatives Considered
We selected Director because it easily integrates with Fiserv Premier core banking system. We have been using Fiserv Director for over 12 years. We haven't evaluated alternatives since moving to Fiserv Director. We did use Metaviewer prior to Fiserv Director which didn't have nearly as much functionality as Director.
Other Software Used
Return to navigation